Shipping Policy

Last Updated: September 26, 2026

At Echo Street, we carefully prepare every order so your artwork arrives safely and ready to become part of your space. Please review the information below for details about our processing and shipping procedures.

Order Processing

Orders are typically processed within 2–3 business days after your purchase is placed. Processing time includes preparing your artwork, quality checks, packaging, and preparing your order for shipment.

Orders are not typically processed or shipped on weekends or major holidays. During periods of high order volume, processing times may be slightly longer.

Shipping Times

After your order has been processed, shipping times generally depend on the destination and shipping method selected at checkout.

Estimated delivery times are provided at checkout and are estimates rather than guaranteed delivery dates. Delays caused by carriers, severe weather, holidays, incorrect addresses, or other circumstances outside of Echo Street's control may occasionally occur.

Shipping Costs

Available shipping options and their associated costs will be displayed at checkout before you complete your purchase. Shipping costs may vary depending on the product, order size, destination, and shipping method selected.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for the carrier's tracking information to update after your order has been marked as shipped.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible at contact@echostreet.shop. We will do our best to correct the address before the order is shipped, but we cannot guarantee that changes can be made after an order has entered processing.

Echo Street is not responsible for orders that cannot be delivered because of an incorrect or incomplete address provided by the customer.

Lost, Stolen, or Damaged Packages

If your tracking information indicates that your package was delivered but you cannot locate it, please first check around your delivery location and contact the carrier for additional information.

Echo Street is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen.

If your order arrives damaged, please contact us at contact@echostreet.shop as soon as possible and provide photographs of the damaged packaging and product. We will review the situation and work with you toward an appropriate resolution.

International Shipping

At this time, Echo Street does offer international shipping.

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not controlled by Echo Street and are the responsibility of the customer unless otherwise stated at checkout.

Questions About Your Order

If you have questions about the shipping status of your order, please contact us at contact@echostreet.shop with your order number. We will be happy to help.

Thank you for supporting Echo Street.